MANAGED IT & NETWORK SECURITY SERVICES

 

 HELP DESK

 
The Help Desk and Trouble Ticketing feature of the software can be deployed in minutes. The application is very easy to use and does not require consultants or long training cycles to start using it. It can be accessed from anywhere and does not require special servers or reconfiguration of your existing computing infrastructure. Keep track of issues, resolve them quickly and increase customer satisfaction today!

Key Features:

  • Flexible Configuration
  • E mail Alerts
  • Accessible From Anywhere
  • Full History Retention
  • Integrated Secure Online Chat
  • Comprehensive Reporting
  • Easy to Use 
  • Rapid Deployment
  • Integrated with Remote Control
  • Integrated with Hardware and Software Inventory